Personalised attention and Chaos or Standardization and Stability ?

Chris Alcock ( Master Black Belt ) asks this question :
Would you rather me go the extra mile for a patient or follow a good process?
 
I know which sounds better, but which would you actually rather have?
Good healthcare by dint of extraordinary effort?
Or a process that leads the nurse or doctor to the most accurate and fastest outcome most of the time?

Leave a Comment

Your email address will not be published.