…all you need to know
…all you need to know
I am presently studying the work of Dr Richard Schonberger who I consider one of perhaps the top 10 experts in Lean Six Sigma concepts and methods alive today ( several of the others are working for the Lean Enterprise Institute ).Dr Schonberger has a led a study which he called The Leanness Study which tracked the …
Inventory turn-over per year as a measure of ‘Leaness’ Read More »
A friend of mine from New Orleans recently posted this photo from school of his nephew showing a cell-phone-holder-board to keep track of who is present in class. This is an excellent example of a simple LEAN TOOL. It results in MISTAKE PROOFING ( Poka Yoke ) the process of keeping track of who is …
A certain well known high street bank in South Shields told me yesterday that the earliest they could set up an appointment to open a new Bank Account for my wife was 13 business days away on September 16th. They claim that their “calendar” is full until then because of the “student season”.This is non-lean …
The great Jim Womack, author of ‘The Machine That Changed the World’ and passionate advocate of Lean Thinking gave this sound advice back in 2003. He eloquently describes the 7 Questions he uses in his Gemba Walks to analyse every step of the process. His 7 questions are well worth repeating in 2015. See below. Jim says… ‘ …
7 Questions to ask about everything step of your process Read More »
I respect Kauser Khan for her obvious business skills and determination and wish her and her company Protocol.org.in all the best ( see article below ”She trains for Professional Excellence” ) it is essentially a ‘Finishing School for Executives’…HOWEVER, the hiring and promoting of executives based on their ‘executive image’, soft skills and political correctness is …
Who was the first Lean Six Sigma practitioner in history ? My vote goes to Adam Smith in 1776. Adam Smith owned a factory in Scotland that made pins. He introduced ‘Division of Labor’ in his pin factory in 1770 and developed a ‘work cell’ process that involved 10 separate workers in 18 separate activities.He documented the process flow and recognised the …
I was recently asked about my opinion of a new process improvement concept called ‘Customer Experience Management’ or CEM. This has been promoted in the last couple of years as the next step in the ‘evolution’ of Business Process Improvement in the light of the rapidly changing way the customers make choices and interact with …
Yokoten is a Japanese term that can be roughly translated as “across everywhere.” In a Lean company it is used to mean “best practice sharing”. This is an essential tool for implementation of the Lean principle of Standardized Work. This is sometime called ‘The One Best Way’ to do an activity or task, and it …
